By Kevan Hall
As I meet with corporate clients around the world to assist with management training and leadership development, one thing has become apparent: many organizations are trying to move away from a hierarchical structure to that of a matrix-style environment, with multiple bosses and more cross-functional working which is designed to improve work and processes that cut across the traditional silos of function and geography.
And while this is often a smart move, it can also lead to more conflict between employees.
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